Faq

Frequently Asked Questions (9)

Where are you located?
We are located at 777 Culver Rd. in Rochester, NY. We are in the kitchen Monday-Friday 9-4. However, if you'd like to set up a meeting, please call ahead. Meal pick up is Sunday 3-6pm for Monroe County, and Monday 430-6 at the Sands Cancer Center for Ontario County.
Do you cook only plant-based?
Yes! All of our meals are 100% whole food plant-based. This means we do not use any animal products in our food. Most of our meals are gluten free, and will be labeled as such (GF). 
How long are the meals good for?
The meals are good up until 7 days after they have been made, if kept in proper refrigeration. All meals are cooked on Sundays. They are good until the following Sunday!
Can you freeze these meals?
Yes! you can. We recommend that you freeze them within 2 days of receiving your order, to maximize freshness. Take your meals out of the freezer the day before you plan on eating them, and thaw them out in your refrigerator. This is a great way of preserving your meals longer!
Do you have Gluten Free options?
Yes! Most of our meals are gluten free. All of our meals will have 2 letters at the end of them (GF), indicating that they are gluten free. 
What should I do if I'm not home during delivery hours?
 We work very hard to make sure that everyone can receive the meals that they order when they are able. If you have any issues with the delivery time, please message us and we will try our hardest to accommodate you. If you will not be home, we recommend leaving a cooler out, that the delivery person can put your food in, until you arrive home. We do not use any kind of preservatives and our food is made fresh each week, so do keep in mind that the longer your food is out of proper refrigeration, the greater the risk of early spoilage. 
How do you cook without any oil?!
This is a common question! We have learned from some great chefs and doctors! We have learned to saute and cook all food that once required oil, with vegetable broth or water! We also use parchment paper to prevent sticking. 
Where do I get my protein?!
This is one of the most common questions we are asked! Plants, legumes and whole grains are filled with plant protein! If you are eating a wide variety of fruits, veggies, legumes and whole grains, you will have all of the protein that you need! 
What if I forget to pick up my order?
If you do happen to forget to pick up your meals, you can come in Monday-Friday 9-4 to pick up your order. We do not offer refund or credit for orders that are left or forgotten.